General Terms and Conditions
(“Terms and Conditions”)
of BTX PEOPLE d.o.o., Ivana Lučića 2a, 10 000 Zagreb
VAT ID (OIB): 93890232226
1.0 Availability of Terms and Conditions
These Terms and Conditions supplement the specific arrangements in the Contract between BTX company and the Customer, are binding for both Parties and form an integral part of any Contract between BTX and the Customer. They are available to clients in written form in the headquarters of BTX, at the address Ivana Lučića 2a, 10 000 Zagreb, during the work hours of the company and 24/7 at the website of BTX www.btxpeople.net
The applicable Terms and Conditions are those valid at the moment of receipt (acceptance) of the Customer’s purchase order by BTX in a gold trade brokerage transaction or at the execution of the Services and Consulting Agreement between BTX and the Client.
2.0 Scope of Terms and Conditions
2.1. General Terms and Conditions shall apply to services provided by BTX according to the Croatian laws, as listed in the scope of activities in the Commercial Court of Zagreb Decision.
3.0 Execution of the Contract for Sale, Services and Consulting
The Contract shall be deemed concluded when the purchase order is received (accepted) by BTX in case of gold and cryptocurrency trade brokerage transaction or at the execution of the Services and Consulting Contract.
The agreed price in a gold trade brokerage transaction shall be deemed the price valid at the time of the purchase order receipt by BTX, in compliance with the applicable price in the BTX price list at the purchase order receipt unless agreed otherwise by the Parties.
Due to price changes on the market of precious metals and cryptocurrencies, BTX shall contact the Customer as soon as possible after the purchase order receipt at the contact provided when making the purchase order and notify the Customer about the acceptance of the purchase order and of the terms and conditions.
As the price of precious metals and cryptocurrencies is dependent on constant market changes which are out of scope of influence of BTX, in case of remote contracts, once the purchase order is received by BTX, the Customer may not withdraw from the Contract.
In case of breach or non-fulfillment of specific undertakings or termination of the Contract by the Customer or in case of providing false information, contents of a document or statement of will, the Customer shall pay to BTX the contractual penalty equal to 10% of the purchase order sum, unless the contractual penalty for the specific case is prohibited by law.
4.0 Purchase Price Payment
When purchasing the investment gold or cryptocurrencies, the Customer shall pay the full purchase price immediately upon the receipt of the Pro-Forma Invoice unless otherwise agreed by the Parties in written form.
When business solutions are contracted, the Customer shall pay the full price for the performance of the task / solution as per ANNEX to the Services and Consulting Contract.
5.0 BTX Undertakings
On the date of receipt of the purchase price from the Customer or at latest on the morning of the following day, BTX shall remit the received sum to the supplier in order to secure the price. This is also applicable in brokerage services with investment gold and cryptocurrencies. Otherwise, interests shall be paid to the Customer for every day of delay.
6.0 Order Collection or Management via Third Party
If the ordered goods are collected by a third party, the Customer who is the signatory of the Services and Consulting Agreement, or the person who placed the purchase order and is the payer shall, before the goods collection, provide BTX with an irrevocable and unconditional statement in written form notarised by a notary public (the notarisation expenses shall be paid by that person) authorizing a third party for the collection of the purchased gold or for management of business processes as set out in the Services and Consulting Contract.
The following third-party data must be mentioned: full name, permanent residence address and ID card number or PIN (OIB).
On behalf of a legal entity, goods shall be accepted by that entity’s legal representative whose name is listed in the court register of companies on the goods collection date and whose identity is verified by ID.
Pursuant to the Money Laundering and Terrorist Financing Prevention Act (MLTFPA), before the collection of the investment gold the Customer shall present all identification data and documents of the person who performed the payment and about the person who will collect the goods as well as the data about the actual Customer on whose behalf the payment was made.
At the execution of the Services and Consulting Contract, the Client shall provide BTX with all documents as per Money Laundering and Terrorist Financing Prevention Act and the Client shall ensure that the ID documents are not soon to expire and/or damaged.
BTX shall notify the Customer about any extension of the investment gold delivery date in written form immediately after (and if) it is notified to BTX by its suppliers.
BTX undertakes that the delivery term for remote contracts concerning the purchase of investment gold shall not exceed 30 days from the contract execution date unless otherwise agreed by the Parties.
If BTX is unable to fulfil its obligations not even in the extended term or, in case of remote contracts, in the term as set out in the preceding paragraph, BTX may unilaterally withdraw from the contract and immediately notify the Customer and refund all payments in nominal amount free of interest unless the Customer previously declares their insistence on the contract performance. In case of such withdrawal from the contract, the contract shall be deemed not made at all and shall cease to apply as soon as the notice of withdrawal is sent by registered mail.
7.0 Order Withdrawal
BTX is not under any obligation to accept an order for brokerage services in investment gold or cryptocurrency trade, for purchase or sale, in case of suspected money laundering, doubt concerning the Customer’s performance, actual errors, suspicious source, origin, etc.
8.0 Products and Services Traded by BTX people company
BTX is engaged exclusively in consulting, introduction and integration of modern digital systems into corporate operations and brokerage services in purchase and sale of investment gold with Bitcoin.
9.0 Purchase and Sale of Investment Gold with BITCOIN
Through its partners, BTX purchases and sells gold bullions with BITCOIN.
The gold bullions traded with (purchased and sold) by BTX with BITCOIN are of coin makers Argor Heraeus – Switzerland and Münze Österreich – Austria, of 999.9 / 1000 purity and 1-1000 g weight.
The gold bullion prices are expressed in Euro (€). At the purchase, the Customer receives an invoice expressed in € via payment module www.bitpay.com and makes the payment in Bitcoin.
In case the Customer opts for collection in person, he shall be notified by BTX about the collection at one of the selected locations:
Zagreb (Ivana Lučića 2a, 10 000 Zagreb – Eurotower) or Ljubljana (Dunajska cesta 156, 1000 Ljubljana – WTC).
The gold bullions may be stored by the Customer in the Moro company safe deposit box, which requires a print-out of the invoice and storage certificate from the online store, including the serial number(s) of the gold bullions and the storage conditions.
The storage conditions and the price list are available at https://www.moro.si/bitcoin/storage/.
The collection of the gold bullions is governed by the General Terms and Conditions of BTX.
Pursuant to the Money Laundering and Terrorist Financing Prevention Act, in case of purchase and sale, the Purchaser/Seller shall email to: email@example.com a photograph visibly displaying the image of the person and his/her ID (ID card or passport) for identification purposes.
10.0 Personal Data Protection and Confidentiality
The collection and processing of personal data shall be governed by the “Legal Notice” available on www.btxpeople.net. In particular, BTX shall comply with all applicable personal data protection laws and shall act at all times in compliance with customer personal data protection provisions. Also, BTX has adopted the Bylaws according to which all contract related data are defined as trade secret.
BTX declares that, according to the legal provisions, they adopted a confidentiality decision binding for all its employees and external associates.
At the execution of the Services and Consulting Contract, the clients shall sign the Non-Disclosure Agreement and comply with all its provisions.
11.0 Dispute Resolution
All relations between BTX and the Customer (Client) shall be governed by the Croatian substantive laws.
In case of any dispute related to the Contract or pertaining to the relations between BTX and the Customer, the courts of Zagreb shall have jurisdiction.
BTX people d.o.o.